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- Housekeeper at Roppongi Hills Residences
Housekeeper at Roppongi Hills Residences
February 15, 2013
This lady with a nice cheerful smile is Kumi, a housekeeper at Roppongi Hills Residences. Ever since she started working here three years ago, she has been gaining the trust of not only her collegues but also residents.
One day, when she was cleaning a room as a usual, a little boy handed a small bag of candies to her. It was a surprise gift for Halloween that he had prepared from the previous night, for "a lady who always makes our home clean".
"You can't imagine how much energy I get from just one 'Thank You'. I'm sure that that's the secret of my smile." she says.
"When cleaning a room, I always care about the impression it would give to the resident when he/she comes home" she says. "Beautiful corners of the pillow", "Neatly aligned cups with all the handles to the same direction" "Straightened up remote controls" are just some examples of her "final touches" to create a more beautiful and comfortable living environment for the resident. "I can't help doing the same thing at home...but my family likes it too." Kumi sans's inquiring mind never seems to end.
I got a glimpse of Kumi san's genuine professionalism beneath her warm smile.
MORI LIVING staff
Tomoko