March 02, 2010

"It's almost like we're family," says Akiko Mori

[Photo 1]

Mori has been working at the front desk of Motoazabu Hills for seven years, longer than any other staff member here.

[Photo 2]

“All of our staff love children,” she says. “And I love watching them grow up. ”

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Residents tell us that they really appreciate how we've helped them and the service we've provided. This really makes us feel good about our work and motivates us even more.

Akiko Mori is a front staff member at Motoazabu Hills Residence.

She studied tourism, and upon graduation she was looking for a job at a hotel. In her free time she enjoys watching movies and DVDs, eating out, reading books, and learning to cook. A few years ago, she became a member of MORI LIVING team, about which she is very happy now. "I really feel that I was very lucky. Working in a residence gives you a chance to be a part of people's lives, which you can never experience at a hotel," she says.

Mori has been working at the front desk of Motoazabu Hills for seven years, longer than any other staff member here. She loves the residence because of its international feel (half of the residents are non-Japanese), its fantastic location near Roppongi and Azabu Juban that is nonetheless very quiet, and the many children who live here.

"All of our staff love children," she says. "And I love watching them grow up. When I see a small child begin to be able to talk and to write his name, it really makes me think about how great Motoazabu Hills is. It's almost like we're family."

Mori also enjoys getting to know the parents and other adult residents of the building. "Among the staff here are people of many different characters, so we are able to relate to and communicate with residents of all different characters," she says. This makes her job very easy to do and Motoazabu Hills a great place to work.

"These days residents tend to live here for a shorter time--around two to three years--but even in that time they tell us that they really appreciate how we've helped them and the service we've provided. This really makes us feel good about our work and motivates us even more."

Kelly